Hehe baje's Privacy Policy

Hehe baje (https://hehebaje.net) is a trusted online gaming platform in Bangladesh. We are deeply committed to protecting our users' privacy. This Privacy Policy explains what information we collect when you visit the hehe baje website or create an account, why we collect it, and how we keep it secure.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, please contact our support team or discontinue use of the platform.

This policy applies to all hehe baje services — including the website, mobile version, and any apps or services launched in the future.

Hehe baje collects various types of information to help us run and improve our services. The table below outlines exactly what we collect:

Information About Minors

Hehe baje does not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

Hehe baje collects your information through several methods, including:

Directly from you

• By filling out the form during account registration.
• When uploading documents for KYC verification.
• By providing payment details when making a deposit or withdrawal.
• When contacting the support team.
• During participation in a promotional offer.

Automatically

• When you visit our website, through cookies and tracking technologies.
• Via server logs during gameplay.
• Through device information when accessing from a mobile device.

Hehe baje uses the information we collect for the following purposes only. We never use your data beyond what is necessary:

• Account management: To create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals smoothly.
• KYC verification: To verify identity and meet legal obligations.
• Customer support: To resolve your complaints and queries.
• Fraud prevention: To detect and prevent suspicious activity.
• Service improvement: To analyze usage data and improve your experience.
• Promotional Communications: To send you offers and updates, subject to your consent.
• Legal Obligations: To meet regulatory requirements.

We may share your information with third parties in certain specific circumstances, which are clearly outlined below:

Payment provider

Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals. This information is used solely to complete transactions.

Legal authorities

We are required to share information in response to lawful and legally valid requests from courts, government agencies, or regulatory authorities.

Technology service provider

Cloud storage, cybersecurity, and game software providers may have limited access to certain technical data, but are not permitted to use it for any other purpose.

• All third parties are required to sign strict confidentiality agreements.
• Only the information strictly necessary for a specific purpose is shared.
• Third parties may not use this information for their own business purposes.

Hehe baje uses cookies. Cookies are small text files stored in your browser that help us improve our services.

Types of Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To collect site usage statistics, which are fully anonymized.

Cookie controls

You can disable non-essential cookies through your browser settings. Keep in mind that doing so may limit certain features on the platform. All major browsers — Chrome, Firefox, and Safari — have built-in options to manage cookies.

Hehe baje follows the most up-to-date technologies and practices to keep your information secure. Our security framework is outlined below:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Firewall protection: Advanced firewall systems are in place to block unauthorized access.
• Two-Factor Authentication (2FA): An additional verification step for high-value or sensitive actions.
• Security audits: Our systems are regularly audited by specialist teams.
• Staff Training: All our staff are trained in data protection.
• Access controls: Only authorized personnel have access to specific data.

Please keep in mind that no one can guarantee 100% security on the internet. We do everything we can to protect your data, but you should also stay vigilant — use a strong password and never share your login details with anyone.

Under hehe baje's Privacy Policy, you have the following rights regarding your personal data:

Hehe baje does not retain data for longer than necessary. Retention periods by data type are outlined below:

• Account information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction information: 7 years after the last transaction (as required by financial regulatory law).
• KYC documents: Up to 5 years after account closure.
• Support conversations: 2 years from the date of resolution.
• Logs & technical data: Up to 1 year.

Once the retention period expires, data is securely deleted or rendered unreadable.

Hehe baje may update this Privacy Policy from time to time. Revisions may be made due to service improvements, new legal requirements, or technical changes.

• Before any significant changes, we will notify you via email or an in-platform notice.
• The date of any changes will always be shown at the top of the page as "Last Updated".
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• If you have any objections to a change, please contact our support team.

To request a previous version of our privacy policy, email support@hehebaje.net and we'll send it to you.

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to get in touch. Our dedicated privacy team is always ready to help.